FAQs
What types of properties do you offer?
1
We offer a mix of residential and commercial properties throughout the area. Our portfolio includes apartments, multi-unit housing, and commercial spaces suited for a variety of business needs.
Are pets allowed?
2
Yes—pets are welcome, and we do not place restrictions on size. We understand pets are part of the family and aim to provide flexible, accommodating living options.
Are utilities included in rent?
3
Select properties include internet and other utilities. Availability varies by property, so please contact us for specific details on what’s included.
How do I inquire about available properties?
4
You can contact us directly by phone or email, or submit an inquiry through the contact form. We’ll provide current availability and next steps.
How do I schedule a viewing?
5
To schedule a property tour, contact the Allen Property Company leasing team at (814) 833-1109 or brittany@allenproperty.co.
Let us know which property you're interested in and your preferred viewing times. You can also submit an inquiry through our website, and our team will help coordinate the next steps.
What is your approach to property management?
6
We take a long-term, hands-on approach to property ownership and maintenance. Our focus is on reliability, responsiveness, and maintaining quality properties for our tenants.
How quickly do you respond to inquiries or maintenance requests?
7
Our team aims to respond to general leasing inquiries and routine requests within one business day. Current tenants should submit maintenance requests through the designated resident portal or contact information provided in their lease.
For urgent maintenance concerns, please use the emergency contact procedures provided for your property.
Who do I contact if I’m a current tenant?
8
Current tenants should use their designated resident portal, Appfolio, to submit maintenance requests, review account information, and communicate about their tenancy.
You may also contact Allen Property Company at (814) 833-1109 or use the contact details provided in your lease for property-specific questions.
What makes your properties different?
9
We’ve built our portfolio with a focus on long-term ownership and care. Many of our tenants stay for years, and we take pride in maintaining properties that are well-managed, responsive, and community-oriented.